Easily track, measure, and publish customer wait times with Checked In.

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Checked In at CES 2017

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Products

Checked In, LLC tracks, measures, and publishes customer wait times using our mobile applications. The intention of our applications are not to place pressure on organizations and staff to shorten how long customers wait for service. Our intention is to influence customers’ expectations to be realistic, allowing your organization and staff to provide high quality customer service in a way that values your customers’ time. Checked In, LLC mobile applications are a time management tool that improves customer satisfaction through patient experience and back end performance metrics. Checked In, LLC produces three mobile applications. Scheduled clients receive push notifications notifying them if you are running on time or not, while walk in clients can choose the point of service with the best wait. Our products are ideal for chains, multiple points of service, and health care.

Checked In Life™

For consumers to use. Customers look up wait times at your locations, compare, and choose the best wait for them.

Features

  • View and compare real time customer waits.
  • Geolocation services.
  • GPS routing to venue of choice.

Benefits

  • Identify and locate the best wait time.
  • Only identifies services near you.
  • Saves customers time.

Check Box®

For businesses to tracks and measure wait times. Waits are published to sister consumer apps Checked In Life™ and CheckED In™ for customers to compare.

Features

  • Tracks and publishes updated customer waits.
  • Sends schedule notifications to clients.
  • Provides customer service metrics.

Benefits

  • Frees staff for other duties.
  • Enhance customer service performance.
  • Third party transparency.

CheckED In™

Publishes patient waits for ER's, medical facilities, and pharmacies. Visit our research tab to for evidence based practice on publication of patient waits.

Features

  • Publishes patient wait times.
  • No access to EMRs needed.
  • Integrates into ESI 5 level triage.

Benefits

  • HIPPA compliant.
  • Increases patient satisfaction.
  • Third party transparency.